Support · Boffin magnetic

Getting started

How do all parts (components) connect to each other?: Every component is equipped with a special conductive contact on a spring and a also with a magnet. Individual components stick to each other thanks to this magnet and through the spring contact, conductive connection is established.
I am loosing conatact or there is no conductive connetions between the parts. What should I do?: If this happens to you, most likely cause is dirt or grease on contacts . Just clean them with a cloth or better is to degrease it with washing-up liquid
What type of batteries should I buy for Boffin magnetic kit?: We recommend buying batteries found on our eshop for a great price. But, you can use any other AAA type batteries. It is standard size and you are going to need at least 4 cells.
Are the batteries included with the kit?: AAA batteries aren't included in the box and you need to buy them directly on our eshop or any local store around you that sells them.
What should I do if damaged one of the components or modules?: Every module can be bought directly on our eshop here: https://eshop.3dsimo.com/collections/boffin-modules . Alternatively, you can contact our customer support, we will be happy to help you solve your problem.
My display or LEDs are constantly getting dimmer. What should I do?: Your batteries are probably low on charge, just replace them with new ones and enjoy hours of uninterrupted fun.